Terms of service

Wiens Home is the brand name of Wiens Home. These Terms and Conditions govern access to and use of the website http://wienshome.com/ (referred to as the “Website”), which is operated by Wiens Home, with its registered office at 72 Castle View Rd, Clondalkin, Dublin 22, D22 VE03, Ireland. These Terms also apply to all products and services made available through the Website.

By visiting the Website or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms.

Company name: Wiens Home
Address: 72 Castle View Rd, Clondalkin, Dublin 22, D22 VE03, Ireland
Email: info@wienshome.com

Stay connected with @wienshome.world for daily inspiration and fresh ideas for your space.

You can browse the Website without creating an account. However, if you wish to purchase products or access certain services, you may need to provide the necessary information and agree to these Terms.

Wiens Home provides home decor products through the Website. These Terms outline the rights and responsibilities between Wiens Home and users of the Website.

If you do not agree with these Terms, please do not access the Website or use any of our services.

This Website is operated by Wiens Home. Throughout these Terms, the words “we”, “us”, and “our” refer to Wiens Home.

Any new features, services, or tools added to the Website will also be subject to these Terms. The most recent version of the Terms will always be available on this page. Wiens Home may update or revise these Terms from time to time, and any changes become effective once published.

Our online store is powered by Shopify Inc., which supplies the e-commerce infrastructure that allows us to operate our store.

SECTION 1 – ONLINE STORE CONDITIONS

By agreeing to these Terms, you confirm that you are of legal age according to the laws of your country of residence, or that you have permission from a parent or legal guardian if you are a dependent minor.

You must not use the Website for unlawful activities or violate any applicable regulations, including intellectual property laws.

The use of malicious software, viruses, or any harmful code intended to disrupt the Website or services is strictly prohibited.

Any violation of these Terms may result in the immediate suspension or termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to deny access to our Website or services to anyone at our discretion.

You understand that certain information you transmit through the Website, excluding payment details, may be transferred across different networks and adapted to meet technical requirements. Payment information is encrypted during transmission.

You may not copy, reproduce, resell, or otherwise exploit any part of the Website, services, or contact details without prior written authorization from Wiens Home.

Section titles are included for convenience only and do not influence the interpretation of these Terms.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

Information provided on the Website is intended for general informational purposes. While we aim to ensure accuracy, we do not guarantee that all information is complete, current, or error free.

Certain content may be historical in nature and provided for reference purposes only. We reserve the right to update or modify information but are not obligated to do so.

It is your responsibility to review the Website periodically to stay informed about any updates or changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Prices for products listed on the Website may change without notice.

We reserve the right to modify, suspend, or discontinue products, services, or any part of the Website at any time.

Wiens Home will not be held responsible for price changes, modifications, service interruptions, or discontinuation of services.

SECTION 5 – PRODUCT INFORMATION

Some products available through the Website may be offered exclusively online and may be available only in limited quantities. Returns and exchanges are handled according to our Return and Refund Policy.

We make every effort to display product images and colors accurately, though variations may occur depending on your device’s display settings.

We reserve the right to limit sales of our products to certain regions, customers, or quantities, and to update product descriptions or discontinue items at any time. Any offers made on the Website are void where prohibited by law.

We do not guarantee that products or services will meet individual expectations or that all product defects will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We reserve the right to refuse or cancel orders at our discretion. Restrictions may apply to quantities purchased per person, household, or order.

If an order is changed or cancelled, we may attempt to notify you using the contact details provided at the time of purchase.

You agree to provide accurate and up to date information when placing an order or creating an account.

For details regarding returns and refunds, please review our Return and Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

From time to time, the Website may provide access to tools or services operated by third parties.

These tools are offered without monitoring or control from Wiens Home. They are provided on an “as is” basis with no warranties or guarantees.

Your use of such tools is entirely at your own discretion and risk. We recommend reviewing the policies and terms of any third-party service before using it.

Any future tools or services introduced on the Website will also fall under these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

Our Website may include references or links to external websites operated by third parties.

These links are provided for convenience only. Wiens Home is not responsible for the accuracy, content, or practices of any external websites.

Before engaging with third-party services or purchasing products from external websites, we encourage you to review their policies and terms.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you provide suggestions, feedback, comments, or other content, you grant Wiens Home permission to use, reproduce, modify, publish, and distribute that content without limitation.

We are not required to keep submissions confidential, compensate contributors, or respond to every submission.

We reserve the right to remove any material that we consider offensive, unlawful, defamatory, or otherwise inappropriate.

By submitting content, you confirm that it does not violate the rights of others, contain harmful code, or include misleading information. You remain responsible for the content you provide.

We disclaim responsibility for user-generated or third-party content appearing on the Website.

SECTION 10 – PERSONAL INFORMATION

Any personal information submitted through the Website will be managed according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Website or our services may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping information, delivery timelines, or availability.

We reserve the right to correct errors, update information, or cancel orders if inaccurate information is discovered, even after an order has been placed.

Unless required by law, we are not obligated to update or clarify information within the service. The presence of an update date does not necessarily indicate that all content has been revised.

SECTION 12 – UNACCEPTABLE USES

In addition to other restrictions outlined in these Terms, you are prohibited from using the Website or its content for the following purposes:

(a) violating any applicable law or regulation
(b) encouraging or assisting unlawful activities
(c) breaching local, national, or international regulations
(d) infringing intellectual property rights belonging to Wiens Home or others
(e) harassing, abusing, insulting, or discriminating against individuals or groups
(f) submitting false or misleading information
(g) introducing malware, viruses, or other harmful technologies
(h) collecting or tracking personal information of other users without permission
(i) engaging in spam, phishing, scraping, or related activities
(j) using the Website for offensive or unethical purposes
(k) attempting to bypass or interfere with the security features of the Website

We reserve the right to suspend or terminate access for users who violate these rules.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee that the Website or services will always operate without interruption, delays, or errors.

We make no warranties regarding the reliability, accuracy, or results obtained through the use of our services.

Your use of the Website and services is entirely at your own risk. All products and services are provided on an “as is” and “as available” basis without warranties of any kind.

Wiens Home, along with its employees, partners, suppliers, and affiliates, shall not be liable for any direct, indirect, incidental, or consequential damages including lost profits, data loss, or replacement costs arising from your use of the Website or services, even if we have been advised of such possibilities. Where liability limitations are restricted by law, the minimum permissible limitations will apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Wiens Home and its affiliates, employees, directors, partners, and service providers from any claims, damages, losses, or legal costs resulting from your violation of these Terms or infringement of any applicable laws or third-party rights.

SECTION 15 – SEVERABILITY

If any provision within these Terms is deemed unlawful or unenforceable, the remaining provisions will remain valid and enforceable. Any invalid section will be applied to the maximum extent permitted by law.

SECTION 16 – TERMINATION

Any obligations or liabilities that arose prior to termination will remain enforceable after this agreement ends.

You may stop using the Website at any time and terminate this agreement.

If you breach these Terms, we may terminate your access to the Website immediately and without notice. Outstanding obligations that existed before termination will remain in effect.

SECTION 17 – COMPLETE AGREEMENT

These Terms, together with any referenced policies or notices, represent the complete agreement between you and Wiens Home regarding use of the Website and services.

Any prior communications or agreements, whether written or verbal, are superseded by these Terms.

If any part of these Terms is interpreted ambiguously, it will not be interpreted against the party responsible for drafting it.

SECTION 18 – GOVERNING LAW

These Terms and any related agreements regarding the services provided through the Website are governed by the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most recent version of these Terms will always be available on this page.

Wiens Home reserves the right to revise, modify, or replace any portion of these Terms by publishing updates on the Website. It is your responsibility to review these Terms periodically. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

SECTION 20 – RETURNS AND REFUNDS

At Wiens Home, we believe decorating your space should feel exciting and worry free. If something you ordered is not quite right for your home, we are here to help make the return process simple and clear. Our goal is to ensure you feel confident shopping with us.

Return Period

Customers have 14 days from the date their order is delivered to request a return.

Eligibility for Returns

To qualify for a return, items must meet the following conditions:
• The item must be unused
• The item must be in its original condition
• All original packaging must be included

Items that show signs of use or are returned without their original packaging may not be eligible for a refund.

How to Start a Return

To begin a return, please contact our support team by email.

Send your request to: info@wienshome.com

Please include your order number in the email so our team can quickly assist you with the next steps.

Once your request is approved, you will receive instructions for returning the item.

Return Shipping

Return shipping costs are the responsibility of the customer.

We strongly recommend using a trackable shipping service when sending items back. This helps ensure the return reaches us safely and allows both parties to track the delivery.

Wiens Home cannot be responsible for returns that are lost during transit.

Exchanges

If you would prefer a different item instead of a refund, exchanges are available upon request. Please mention in your email that you would like to exchange the product and our team will guide you through the process.

Refund Processing

Once your returned item arrives, it will be inspected by our team.

If the return meets the eligibility requirements, your refund will be processed within 7 business days after the inspection is completed.

Refunds will be issued to the original payment method used for the purchase.

Please note that banks or payment providers may require additional time to complete the transfer after the refund has been issued.

No Restocking Fees

Wiens Home does not charge any restocking fees for approved returns.

Need Assistance?

Our team is always happy to help with any questions about returns, exchanges, or your order.

Please contact us anytime at info@wienshome.com

Thank you for choosing Wiens Home to bring comfort and style into your living space.

SECTION 21 – CONTACT INFORMATION

For questions, feedback, or support, please contact us:

We appreciate you shopping with Wiens Home and inviting our designs into your living space.

Your cart is empty

Terms of service

Our Information

About Us